• General terms and conditions of business

    On the basis of these General Terms and Conditions (GTC), between the customer and LYKKELIVING, represented by Felix Schrenk, Bahnhofstraße 14, 18055 Rostock, Tel: +49 1590 4402640, email address:, hereinafter referred to as the provider contract.

  • Subject of the contract

    This contract regulates the sale of new goods and services via the provider's online shop. For the details of the respective offer, reference is made to the product description on the offer page.
  • conclusion of contract

    The contract is concluded in electronic business transactions via the shop system or via other means of distance communication such as telephone and e-mail. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept.

    The ordering process for concluding the contract includes the following steps in the shop system: Selection of the offer in the desired special specification and custom-made product (size, color, number) - Inserting the offer into the shopping cart - Pressing the 'order' button - Entering the billing and delivery address - Selection of the payment method - checking and processing the order and all entries - pressing the button 'order with costs' - confirmation e-mail that the order has been received. In addition to the shop system, orders can also be placed via long-distance communication (telephone/e-mail), whereby the ordering process for the conclusion of the contract includes the following steps: Calling Studio Lykkeliving / sending the order e-mail - confirmation e-mail that the order has been received. The contract is concluded with the sending of the order confirmation.

    Contract duration

    The contract is concluded for an indefinite period.
  • retention of title

    The delivered goods remain the property of the provider until full payment has been made.
  • caveats

    The provider reserves the right not to provide the promised service if it is not available.
  • Prices, shipping costs, return costs

    All prices are final prices and include the statutory sales tax. The goods are delivered worldwide upon successful receipt of payment.

    Shipping costs (including VAT)

Germany, France, Luxembourg, Portugal, Spain, Austria
Value of goods up to €350.00: €25.00
Forwarding item value of goods up to €2999.99: €150.00
Free shipping from €3000.00

Delivery to the Mallorca
Delivery of freight forwarding items: €250.00

Delivery to Switzerland
Value of goods up to €350.00: €65.00
Forwarding item value of goods up to €3000.00: €300.00
Free shipping from €3000.01
including all customs processing fees / customs clearance is borne by the customer

Forwarding items are only delivered to the curb !!!

As a company, please ask us for an individual offer, in which transport costs may be shown separately.

The carrier who delivers the goods to you will need your phone number from you. In addition, it would be advantageous to provide a mobile number.

If, contrary to expectations, the goods are obviously damaged, please make a note of this on the receipt next to your signature. Also ask for a corresponding receipt countersigned by the forwarding agent.

If you are able to take photos, this helps a lot for proper proof.

terms of payment

The customer only has the following options for payment: advance cash payment, advance bank transfer, payment service provider Amazon Pay, PayPal, Shopify Payment (Apple Pay, Google Pay, Klarna pay immediately, Klarna invoice, Visa, Mastercard, Maestro, American Express, Shop Pay, Bancontact, eps -Transfer, Ideal, immediately), cash payment when picking up goods in stock, credit card. Other payment methods are not offered and will be rejected.

Advance transfer :

The invoice amount is to be transferred in advance to the account specified there after receipt of the invoice, which contains all information for the transfer and is sent by e-mail.

When using an escrow service/payment service provider, this enables the provider and customer to process the payment among themselves. The escrow service/payment service provider forwards the customer's payment to the provider. Further information is available on the website of the respective escrow service/payment service provider.

The invoice amount for goods in stock can also be paid in cash at the supplier's business premises during normal office hours, less the shipping costs charged.

When paying by credit card , the customer must be the cardholder. The credit card is charged immediately.

The customer is obligated within 7 days after receipt of the invoice to pay or transfer the stated amount to the account stated on the invoice or to use another of the above-mentioned payment methods. Payment is due from the invoice date without deduction. The customer is only in default after a reminder. Offsetting against customer claims is excluded unless these are undisputed or have been legally established.

  • delivery terms

    The goods will be shipped immediately after completion and confirmed receipt of payment.

    The delivery times are promises made by the supplier in good faith and represent approximate information provided by the manufacturer. However, they cannot be considered as a contractual obligation of any kind to deliver at the specified time. The provider accepts no liability whatsoever for direct or indirect losses resulting from delayed delivery.

    Delays in delivery and/or production do not entitle the customer to claim compensation or to terminate the contract.

    The provider either ships the order from their own warehouse as soon as the entire order is in stock there, or the order is shipped from the manufacturer as soon as the entire order is in stock there.

    The customer will be informed immediately of delays. If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by his own suppliers, although a corresponding hedging transaction was made in good time, the provider has the right to withdraw from a contract with the customer in this respect. The customer will be informed immediately and received services, especially payments, will be refunded.
  • warranty

    Consumers are entitled to a statutory right to liability for defects for the services offered in accordance with the relevant provisions of the German Civil Code (BGB). If there is a deviation from this, the warranty is based on the regulations written for this purpose in the General Terms and Conditions (GTC).

    If the customer is an entrepreneur, the warranty period for new goods is limited to one year. The provider is granted that he can choose between repair or new delivery in the event of subsequent performance if the goods are new and the customer is an entrepreneur. If the customer is an entrepreneur, the warranty for used goods is excluded.

    If the customer is a consumer, the warranty period for used goods is limited to one year. This does not apply to customer claims for damages due to injury to life, limb, health or essential contractual obligations, which must be fulfilled to achieve the contractual objective. This also does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

    The provider is not responsible for any further liability of any kind and all conditions and guarantees granted expressly or implicitly on the basis of statutory provisions, customary law or commercial usage are hereby expressly excluded within the scope of legal admissibility.

    It should be noted at this point that in the event of a defect in a delivered item, only that item will be repaired or replaced and delivered new. Any additional services and costs that may result from this and that the customer may have or will incur will not be borne by the provider.
  • drafting of contracts

    If the customer is an entrepreneur, the risk of accidental loss and/or accidental deterioration of the goods passes to the customer when the goods are handed over or, in the case of shipment, delivered to the selected service provider. The text of the contract is saved by the provider. The customer has the following option of accessing the stored contract text: The customer has the option of viewing the contract text/order himself in his own log-in area (my account). This area can be found on the following page: The customer can correct input errors during the ordering process. To do this, he can proceed as follows: back button of the browser.
  • Disclaimer

    Claims for damages by the customer are excluded unless otherwise stated for the following reasons. See also sections under warranty and delivery.

    This also applies to the representative and vicarious agent of the provider if the customer raises claims for damages against them. Claims for damages by the customer due to injury to life, limb or health are excluded. This also does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.
  • Right of withdrawal and cancellation policy

    You have the right to withdraw from this contract within fourteen days without giving a reason. See last section for exceptions.

    The cancellation period is fourteen days from the day the goods are received by the buyer.
  • In the case of a contract of sale: on which you or a third party designated by you who is not the carrier took possession of the last goods.
  • In the case of a contract for several goods which the consumer has ordered as part of a single order and which are delivered separately: where you or a third party designated by you who is not the carrier took possession of the last good.
  • In the case of a contract for the delivery of goods in several partial consignments or pieces: on which you or a third party named by you who is not the carrier took possession of the last partial consignment or the last piece.
  • In the case of a contract for the regular delivery of goods over a specified period of time: on which you or a third party designated by you who is not the carrier takes possession of the first goods.
  • If several alternatives come together, the last point in time is decisive.
  • In order to exercise your right of withdrawal, you must send us (LYKKELIVING, Felix Schrenk, Bahnhofstraße 14 in 18055 Rostock +49 1590 4402640 a clear statement (e.g. a letter sent by post, fax or e-mail). inform you of your decision to withdraw from this contract. You can use the attached model withdrawal form for this, but this is not mandatory.
  • To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
  • Consequences of revocation
  • If you withdraw from this contract, we shall have paid you all payments we have received from you, including delivery costs (except for the additional costs resulting from your choosing a different type of delivery than the cheap standard delivery that we offer have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We can refuse the repayment until we have received the goods back.
  • You have to return the goods to LYKKELIVING, Felix Schrenk, Bahnhofstraße 14 18055 Rostock +49 1590 4402640 or to hand over. The deadline is met if you send back the goods before the period of fourteen days has expired.
  • You bear the direct costs of returning the goods.
  • You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

    A right of withdrawal does not exist according to §312d for purchase contracts for the delivery of goods that are made to customer specifications or are clearly tailored to the personal needs of the buyer (e.g. dimensions, shapes, colors, type of upholstery, or any individual changes according to your wishes).

  • End of revocation
  • Assignment and pledging prohibition

    Claims or rights of the customer against the provider may not be assigned or pledged without the provider's consent, unless the customer has demonstrated a legitimate interest in the assignment or pledge.
  • Language, place of jurisdiction and applicable law

    The contract will be drawn up in German. The further execution of the contractual relationship takes place in German. The law of the Federal Republic of Germany applies exclusively. For consumers, this only applies to the extent that it does not restrict any legal provisions of the country in which the customer has his domicile or habitual abode. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the registered office of the provider.
  • data protection

    In connection with the initiation, conclusion, processing and rescission of a purchase contract based on these General Terms and Conditions, the provider collects, stores and processes data. This is done within the framework of the legal provisions. The provider does not pass on any personal data of the customer to third parties, unless he is legally obliged to do so or the customer has given his prior express consent. If a third party is used for services in connection with processing, the provisions of the Federal Data Protection Act are observed. The data communicated by the customer in the course of the order will only be processed to establish contact within the framework of contract processing and only for the purpose for which the customer provided the data. The data will only be passed on to the shipping company that takes over the delivery of the goods in accordance with the order if necessary. The payment data will be passed on to the bank responsible for the payment. Insofar as the provider is subject to retention periods of a commercial or tax nature, the storage of some data can last up to ten years. During the visit to the provider's Internet shop, anonymous data that does not allow any conclusions to be drawn about personal data and is also not intended, in particular IP address, date, time, browser type, operating system and pages visited, are logged. At the customer's request, the personal data will be deleted, corrected or blocked within the framework of the legal provisions. Free information about all personal data of the customer is possible. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address: LYKKELIVING, Felix Schrenk, Bahnhofstraße 14 18055 Rostock +49 1590 4402640,
  • Product presentation & scope of delivery

    All product images shown are example images of the respective manufacturer or our construction projects. The scope of delivery expressly includes only the products contained in the product description.
  • Severability Clause

    The invalidity of a provision of these terms and conditions has no effect on the validity of the other provisions.